?Dynamic professional 14 Years of extensive experience including Business Analyst, Implementation and Support experience in areas of Supply Chain, Customer Life cycle management, Purchasing, warehousing, Sales & Distribution management.
?Expertise in managing the full life cycle implementation of ERP’s (Microsoft Dynamics 365, SAP CRM, M3, Oracle, Dealership Management System, Local ERP’s), Modules involving Business Process Analysis, requirement gathering, gap analysis, TAAS activities, Enhancement & change request report Development, UAT, Testing process, Master Data & Product Structure creation & Validation, Technical & Functional testing of Customization, and post implementation support.
?Strong Knowledge of Agile Management, Scrum, Design Thinking, Change Management, Root cause analysis, Impact Management, Goal Congruence.
?Documentation: Requirement Documentation, User Stories, Acceptance Criteria, Test Cases, Scenarios, Work Breakdown, RACI Matrix, BRD, Pre-sales Documenta